Systems Integrators

Capture what your implementation needs before you start building.

We\u2019re about to implement ServiceNow for 2,000 people. Last time, 40% of requirements surfaced as change requests mid-build.

When to use this

Requirements surfacing mid-build

You ran requirements workshops with team leads but the frontline reality was different – critical requirements surfaced mid-build as change requests.

Technically perfect, nobody uses it

Your implementation was technically perfect but adoption was 30% because nobody assessed whether people would actually use it.

Guessing from 12 managers

You’re scoping a platform rollout across 6 departments but can’t run workshops with 200 people – so you’re guessing based on what 12 managers told you.

How it works
1

Configure for the platform

Set up discovery around the platform being implemented – Salesforce, ServiceNow, SAP, or whatever system is in scope.

2

Reach the people who do the work

Deploy to every stakeholder group the platform touches – not just team leads, the people who actually do the work.

3

Surface requirements and risks

Platform identifies requirements, process variations, integration dependencies, and adoption risks from real stakeholder input.

4

Deliver the requirements package

A complete, evidence-linked requirements package the client can verify and stand behind.

Impact
Before build, not during
Requirements captured from everyone the platform touches, before configuration starts
Frontline, not management
What people actually do, not what their managers think they do
Zero surprise CRs
Adoption risks and edge cases identified upfront, not as mid-build change requests
Client trusts it
Evidence-linked requirements package the client can verify and stand behind